WHAT WILL BE PROVIDED

We provide neoprene river booties, helmets and life jackets for all guests.  Small children (typically those 8 & under depending on size) are also provided wetsuits.  On cooler or rainy days we also provide splash gear including jackets and pants for all participants.

Snack and/or lunch will be provided and served riverside depending on which tour you are booked on.  Unfortunately, due to the remote nature of our trips we can not accommodate all food allergies, but all products are nut-free.

Kootenay River Runners provides free photos for our Kootenay trip.  They are posted daily on our Facebook page.  We do our best to provide lots of great photos daily, however we provide them for free as we can not guarantee them.

WHAT TO BRING

Come dressed according to the weather.  On hot days we recommend wearing a t-shirt or tank and shorts; quick-dry athletic material is best.  Avoid heavy cotton, such as denim.  Children wearing wetsuits are typically most comfortable in a swimsuit.  On cooler days we still recommend shorts (worn under our splash pants) and a T-shirt or long-sleeve shirt.  A fleece jacket is also great to keep you warm under the splash jacket.  Following the trip, there are souvenirs & merchandise available and gratuities are optional with both card or cash payment.

Leave as much as possible at home or locked in your car. Bring any necessary medication in a ziplock back. Pack one bag, including sunscreen if you like, for your group if possible.  If you would prefer you could also include a water bottle and a snack for the trip home in your bag.

We will safely store your keys at our office or you can secure them in your backpack.

CANCELLATION POLICY

All tours are subject to a 48 hour cancellation policy unless otherwise indicated on your booking confirmation. Guests are able to cancel bookings outside of 48 hours and receive a full refund. Subject to availability, guests are also able to change / reschedule bookings outside of 48 hours.

No changes/reschedules will be permitted within 48 hours of tour time. No refunds will be provided within 48 hours of tour time. Trips cannot be delayed for late arrivals. Refunds or rescheduling will not be provided for missed trips.

Group bookings of 12 or more are subject to a 7 day cancellation policy. No changes, reschedules or refunds will be provided within 7 days of tour time.

In the unlikely event that Kootenay River Runners must cancel a trip an alternate trip or full refund will be given, as preferred by the guest.  Kootenay River Runners’ reserves the right to cancel trips due to safety and any other concerns at our discretion.

DISCLAIMER NOTES

Kootenay River Runners go to great efforts to ensure a safe trip! However, due to the nature of the sport neither company, owner or personnel shall be held responsible for any damages, injuries, losses, delays or expenses occurred whilst on excursion whether this be to person or property.

Please arrive no later than 20 minutes before your trip! All excursions require a Release of Liability waiver to be signed before departure. It is also available online to view prior to booking. All participants under 15 years must have a Release of Liability form signed by a parent or legal guardian. Any participant under the influence of drugs or alcohol will not be allowed on the trip with no refund.

Rafting the Rockies Waiver Form

Minimum numbers of rafters are required for all trips.

DIRECTION DETAILS

Directions from Banff

• Allow 1.45 hours for drive.
• Drive west on Hwy# 1 to Junction of Hwy # 93 Radium Hot Springs.
• You’ll drive through Kootenay National Park, After passing the west gate of Kootenay Park, drive another 1 Km.
• Turn right at the Kootenay River Runners sign (the office is across from the Gateway Motel).

Directions from Panorama

• Drive down the hill towards Invermere.
• Turn left towards Hwy.#95.
• Follow road to Hwy#95.
• Turn left at lights.
• In Radium, turn right at 4- way stop.
• Drive 0.5km to Kootenay River Runners office on left.